Thursday, June 2, 2016

Event 10016 DCOM Errors on Windows 10 with CrashPlan

Event 10016, DistributedCOM

The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{E579AB5F-1CC4-44B4-BED9-DE0991FF0623}
 and APPID
{56BE716B-2F76-4DFA-8702-67AE10044F0B}
 to the user domain\user SID (S-1-5-21-*) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

These Errors occur when CrashPlan runs as the user and tries to backup open files with the Volume Shadow Copy Service (VSS).

To fix the issue, change the permission in the registry then set the permission in DCOM.

Registry

  1. Use RegEdit to change the ownership and security of the Application Registry Key
  2. Browse to HKEY_CLASSES_ROOT\AppID\{56BE716B-2F76-4DFA-8702-67AE10044F0B}
  3. RightClick > Select Permissions > Click Advanced > Change the owner to Administrators
  4. Check the box to replace ownership on child objects
  5. Click OK
  6. Allow Full Control for the Administrators Group
  7. Click OK to close
DCOM
  1. Use dcomcnfg to set the Local Launch and Activation permission for VSS
  2. Browse to Component Services > Computers > My Computer > DCOM Config > Volume Shadow Copy Service
  3. Right Click > Properties > Security Tab > Launch and Activation Permissions
  4. Select Customize > Click Edit
  5. Add the user account that is getting the error > Select Allow Local Launch and Activation
  6. Click OK
  7. Click OK to close

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